Warranty Application for La Marzocco Linea Mini with Home Pickup

325.00 CHF

If your LA MARZOCCO LINEA MINI develops a problem during the warranty period which you believe is covered by the warranty and you would like the machine collected from and returned to your home, purchase this item and follow the instructions below. Alternatively, you can bring the machine to our workshop in Goldach or to a qualified specialist dealer near you without incurring shipping costs.

Procedure:

1. Enter the serial number and a description of the fault during checkout, then click Save. (The 8-digit serial number can be found on the rating plate on the right-hand side of the machine, as well as on the original packaging and delivery note.)

2. Once we have reviewed your order, we will send you a special transport box via Planzer Transport. You will receive a separate email from Planzer with tracking information and options for managing the delivery. (If you do not consent to us sharing your email address with the transport company, please add a note to your order.)

3. Let us know when your transport box is ready for collection (info@kialoa.ch). We will then email you a return label. Please attach it to the transport box in a clearly visible position before collection.

4. We will arrange for the transport company to collect your box. The first collection attempt usually takes place the following day. If you are not at home, Planzer Transport will leave a note so you can arrange collection.

5. Once your machine has been serviced, we will return it to you by Planzer Transport. Please follow steps 3 and 4 again to return the empty box to us afterwards.

* If the issue is not covered by the warranty under Kialoa’s Terms and Conditions, a minimum charge of CHF 140.– will apply in addition to shipping costs, as specified in the cost estimate. To make a warranty claim, you must include a copy of the proof of purchase.

Product-Nr.

A04948

Details

incl. pickup and return